Welcome to Einstein IT

Einstein IT support teams are here to help get you situated on campus

For all questions and assistance, please create a ticket with us here:

Get help!

Our IT knowledge base is a wealth of information that is specifically geared toward making your experience at Albert Einstein College of Medicine as smooth as possible.

Please explore all our documentation at itsupport.einsteinmed.org.

You will have received your login credentials via email to your personal address. Your temporary password will be sent with this email. The password must be changed in order for you to use it. Here’s how:

  • Log in to email here: mail.einsteinmed.org
  • Use your new email address and the temporary password to log in
  • You will be forced to change your password to something secure at first login
  • Passwords should follow these guidelines. Your password must be at least eight characters in length and include at least three of these four elements:
    • An uppercase letter
    • A lowercase letter
    • A number
    • A special character: ! # + = @